Review of the Nokia N82 Mobile phone

I recently purchased a Nokia N82 cell phone and want to share a review of my experience with the phone and also about using it with the TALKS screen reader. In this post, I’ll just discuss the phone. I’ll follow up with another post later about the TALKS experience.

The N82 is the latest in Nokia’s line running the Symbian operating system. That OS is a must if you want to run a screen reader on the phone. The other option is to have a phone from another manufacturer that runs the Windows Mobile OS. What that all means is that you’ll pay a good chunk of change for one of these Smart Phones, no matter the make.

For somebody who is blind and seeking a fulfilling mobile phone experience, you need to ask yourself what is accessibility worth to you. Personally, I want to know what number I’m dialing, who’s calling me, and to have full access to all the features of the phone. I also like to know my battery and signal strength before making a call. For those various reasons, buying a Smart Phone that can run a screen reader is worth the investment to me. If I’m going to have a cell phone, then I want one that can give me information just as well as if I were sighted.

This phone comes loaded with tons of extras that make it useful and desirable to those wanting a high-end phone. One of the big features I like about it is there is both Bluetooth and a built-in WiFi card. With this WiFi card, I don’t need to subscribe to a data plan to access the web on it, and I can do this from anywhere I have an open WiFi connection. It also comes with a GPS system. And, finally, I’ve also read that it is the only phone with a 5 mega pixel camera, which, with the built-in xenon flash, offers some great photographic experiences. One online review I read of the N82 said that it takes great nighttime pictures from short distances.

One of the potential future uses of this phone for me is that, being it is a Smart Phone with a 5 MP camera and flash, it is ideal for running the
KNFB Reader Mobile
OCR software. Right now, I don’t have a real need for this application, but if aspects of my life change, and that need arises, this phone is an ideal machine to run that OCR scanning system. I would need to justify the nearly $1,600 cost of the KNFB program to myself and the only way I could see that happening is taking a job where I’m either needing to read documents regularly or traveling alone a good deal. Still, it’s a real peace of mind to know that I have the right phone to do this.

The Front Face

The N82 is a candy bar style phone, meaning it is open-faced and the keys exposed.
Being that the phone is open-faced, when users who carry it in their pants pocket as I do, there is a strong potential for it to have buttons pressed inadvertently and to make unintended calls, all without the user’s knowledge. The N82 solves this problem by initiating an automatic keypad lock after about 30 seconds of inactivity.

At first, I didn’t like this automated lock as I thought it created an unnecessary extra step for me to unlock the keypad every time I wanted to do something on the phone. Additionally, I wasn’t able to unlock it on my first try. I had to work at it to get the buttons pressed just right. With practice, though, this has diminished and is hardly a problem any longer.

What has also happened is that I have come to appreciate the keypad lock. On several occasions, I’ve been doing something where I accidentally bump the phone inside my pocket and I hear TALKS announce, “Press unlock and then star.” Whenever this has happened, I’ve just been thankful that the keypad was locked.

And, if you’re wondering about answering incoming calls with the keypad locked, that’s not a problem. I’ve taken several calls where the keypad’s been locked. When the phone rings, you simply push the green “Send” button and you take the call just as if it were unlocked. When you hang up, TALKS announces, “Keypad locked,” to remind you that you are back in that mode. That also once again locks the “Send” key to prevent accidental dialing.

This phone has the traditional layout of the Nokia phones. It has a directional “D-pad” in the center, just under the 2.4” diagonal screen, with a soft key on either side of it. My previous phone, a Nokia 6620, had a small joystick instead of the D-pad, but the functions are identical. Just below those keys is the usual phone keypad.

The soft keys and D-pad are easy to discern by touch. The D-pad is a square that has a raised lip on its outer edge. That lip helps blind users know exactly where that D-pad ends and just where to press to get that directional push.

The soft keys are a bit different from those that I was used to on the 6620. These are almost flush and harder to feel, except you know that the D-pad ends and the soft keys begin immediately on either side of it. The left soft key also runs pretty flush into the “Menu” key right below it. It took a bit of playing to figure out that this functions as the TALKS button, used to initiate a keystroke command. The right soft key has an extra button sticking up just under it, which is easy to notice as it projects outward just like the normal keypad does. That is the “Multimedia “ button, which takes you to the folder of that name containing photos, videos, and music.

Perhaps the trickiest key to find on this phone was the "C" key. This key functions as the phone's delete key, which is also the key needed to back up one space when entering a wrong digit. On the 6620, it was easy to find on the right side, just below the “End” key. However, the only keys down the side edges of the N82 like that are the “Send” and “End” keys. (The 6620 had two keys on the right side corner and three on the left.) I had this phone nearly a week and a half before I figured this one out. It is just below the “Multimedia” key and just above the “3” key in the keypad array. Like the soft keys, this “C” key is nearly flush and its presence is difficult to figure out.

The keypad is normal in design and has no special functions assigned to the keys from Nokia. Yes, they do act as the letter representatives for text messaging and filling out forms, but there’s nothing new or big about that. Like the “Multimedia” key, the entire keypad is raised sufficiently to allow for quick tactile reference. The “5” key does have a raised nib on both the right and left sides to quickly inform the user that he is on that home key.

The Sides

Along the sides of the phone are some notable features and keys. On the left side, the jack for the charging cord is near the bottom. Above that is a small plastic panel that is tethered to the phone. It opens to allow access to the 2 GB micro-SD storage card, which is included and already installed when the phone is purchased. The box includes an adaptor that allows the micro-SD card to be inserted and used in computers. Above that slot is the jack for the phone’s micro-USB cord to connect it to a computer.

Along the right side of the phone are the unit’s two external, stereo speakers and some keys, but no jacks or slots. About a half-inch from the bottom of the phone is the right speaker, and the left speaker is in the same position on the top end of this side. The speakers are designed to add stereo sound when viewing videos, allowing you to view them in landscape mode and still getting full stereo sound. The button nearest the bottom is the button used to take photos. Just above that is another key used for photos as well. Just above that key is a rocker button used to raise and lower the external speaker volume.

The Top

On the top of the N82 are only two items to note—the power button and the external headphone jack. The power button is located in the middle of the top surface. This button is recessed just slightly, enough so that it is tactilely discernable. A feature worth noting is that when the phone is off and the user presses it in to turn it on, the button has a slight vibration to indicate that the unit is powering up. The external headphone jack will operate any headphones that use a standard mini-jack and the phone is shipped with a pair of ear buds included.

The Back

On the back of the phone is the camera. There is a sliding lens cover that automatically engages the camera feature when it is slid open. This works even if the keypad is locked, which is a handy timesaver when needing to get that quick shot at just the right moment. To slide that open, there is a raised control that will slide from left to right, when looking at the back of the phone. This is near the top end of the phone. Just below that is the flash and lens. The flash is on the left and the lens to its right, near the center of the phone. The phone is designed to be turned on its side when using the camera, so that the lens is on the bottom. That is why the button to take a picture is on the right side of the phone when looking at its face. Turn the unit into a landscape position with the photo button on top, and slide the shutter open, then click away.

Final notes

One other feature of the N82 is the music and video player. Nokia intends for this to be a multimedia device. The screen image will automatically shift from portrait mode into landscape mode when turned on its side. Remember the speakers’ positioning? Additionally, included with this phone is a second cable. This one is a video cable to attach your phone to a television to allow for sharing your videos. These can be ones you’ve taken with the built-in video camera or ones you’ve downloaded with that nifty WiFi card.

The phone is simple to operate and fairly intuitive. I’m personally not into texting, but the traditional keypad design makes this a real workout. I know, other people do it all the time, but I think a compatible, portable, Bluetooth keyboard will be my next purchase.

All in all, I have to say that this phone is very easy to use for anybody, whether they can see it or not. The downside is the price. If you look on Nokia’s home page, it is suggested to sell for around $650, but can be found for less at various vendors. (I found it for $400 at buy.com, and have since seen that drop another $20 or so.) Still, the N82 is not sold by any of the wireless companies, so there are no discounts available to make it more affordable by signing a two-year contract. In spite of the expensive cost, the N82 still provides one of the richest user experiences I’ve ever had with a cell phone. Using the camera is simple enough for my 6-year-old son to operate. The music player is good enough to let you hear your favorite tunes, even in noisy settings.

And, don’t forget that its still a mobile phone. The sound clarity, signal strength, and overall durability of the N82 all rise to the high level of expectation I’ve grown accustomed to with my previous Nokia phone.

New and improved Disability 411; Review of The Short Bus by Jonathan Mooney

Okay, it is new and improved. It features a re-designed web page. And, the latest episode is out.

The “it” in this case, is the
Disability 411 podcast,
On whose latest episode your humble blogger makes his debut as a regular contributor. In this episode, D411 host Beth Case also announces some other guest contributors, putting me in some good company.

The other contributers are Day Al-Mohamed, of the
Day in Washington podcast,
Jacquie Brennan, from the
Disability Law Lowdown podcast,
And Chris Wright, a web designer, musician, and all-around idea generator for Beth.

Chris is also offering to do screen reader accessibility evaluations of web sites at no charge to D411 listeners (or readers, for those who choose to read the transcript instead of listening to the podcast). To contact him, send an email to
chrisw1@bestweb.net
and put “web site evaluation” in the subject line. Also, make sure you mention that you’re a fan of D411.

Do check out the D411 site's new logo and web page. It also includes disability news headlines, as well as some of Beth's favorite resource links.

For my beginning D411 contribution, I offer a review of
The Short Bus, A Journey beyond normal
By
Jonathan Mooney.

I first heard about this book a few months ago when the author emailed me through this blogsite and offered to send me a review copy. I replied to Mr. Mooney and asked if he had a review copy that was accessible to a computer screen reader and explained some formats that would work. Unfortunately, I never heard back from Mr. Mooney. I had checked out his web site and read a part of the introduction. I was really eager to read more, but that didn’t happen for a while.

I didn’t have access to check for the book’s availability through the
National Library Service for the Blind and Physically Disabled (NLS),
because more than five years ago, I had quit listening to those modified talking books on 4-track cassettes. I had grown tired of listening to books in that format due to what I felt was excessive space needs and effort to listen to books in what I felt was an antiquedated media format in a digital age.

The good news is that since getting my Victor Reader Stream, and its ability to play the protected digital files from the
NLS Downloadable Book and Magazine Service,
I’ve re-established my membership with the library. And, yes, The Short Bus was available as a download. It was actually the first NLS book that I downloaded and listened to on this accessible media player.

Jonathan Mooney is an author and speaker who has captured the essence of his own experience as a child with a learning disability, and turned it into a quest to explore how others with differing disabilities live their lives. Mooney was a boy who was dyslexic and didn’t learn to read until he was 12 years old. Along his way through the public school system, he heard many things, most notable of which was that he would do well to graduate high school and that college was all but out of the question. Like so many other people with disabilities, Mooney tapped into his strengths and survived, surpassing those glum predictions of his academic future. Not only was he able to parlay his atheletic skills into a scholarship to Loyola Marimount, but he later went on to graduate with honors from Brown University.

In the introduction, Mooney talks about how he began one presentation with an empathetic statement of, “Normal people suck.” In those three words, Mooney gives an indication of his approach to change his presentation to fit the situation and effectively reach out and connect with particular members of his audience.

The book’s title states exactly what the book is about. Mooney draws upon his childhood memories of when he rode that iconic symbol for kids in special education to school. However, what he has done now is make it a familiar means of recognition, and a very bold statement maker it is, as his means of transportation in this coast-to-coast journey exploring how people of different ages across the country manage their various disabilities. All the while he illustrates the defining personality of each person he visits, allowing us to see them for their abilities and not just their disabilities.

That takes care of explaining the title, for the most part, but that word “Normal” is there for a very specific reason. Children with disabilities are classified and treated as being outside the norm and Mooney examines the educational and social constructs for this. He also offers a brief history about many of the discussed disabilities and, peppered throughout the text, offers a good representation of the disability rights movement here in the United States.

More than just examining the definition of what it means to be classified outside the boundaries of “normal,” what each person he presents does, is present their own method of challenging what it is to be normal. Each of these people are presented, despite any limitations their disabilities impose, as normal people. They interact with their family, their community, and pursue life with zeal. That pursuit can be seen in the way the 8-year old deaf-blind girl understand so much more than what many perceive, or maybe how she plays a trick on her brother. Or it might be found in the older, transgender man named Cookie who has a deep understanding of art and paints a mural on the inside of Mooney’s bus, even though one of his darkest recollections was when he was six and his teacher called him stupid. Or, maybe it is in the heart of the boy who uses a wheelchair due to cerebral palsy, but has an undying love for roller coasters. It can be found in any of the variety of people Mooney meets up with. Pick any one of them and you’ll find out a new definition of what normal is.

The book is written in a style that is easy and comfortable to read, like sitting down with an old friend. While the language is direct and sometimes coarse, it usually fits the context. For anybody who works in the disability service field, The Short Bus should make a stop on your reading list. It is a good read covering a range of disabilities and profiles some strong people with attitudes that allow them to pursue life. While I had to wait a few months to get a copy I could read, it was definitely worth the wait.

There is a lot more than just my review of that book on D411. Go to the D411 home page and check out its new design and grab the latest episode.