Thoughts on more access spinning off of iPhone 3.0's accessibility

I’ve still not even checked out the iPhone, with its new, whizbang 3.0 OS offering out-of-the-box accessibility, but I’m here to tell you that there is a lot more than buzz going on about this in the blind community. There is thought and reflection on where this can go from here. To wit, I share two recent blog posts.

First, an intelligent thought is offered by T. Reid in his cleverly titled piece
Accessibility, There’s An App For That!

T. begins by looking at the idea of reading Amazon’s Kindle books on the iPhone, using the already available Kindle app with Voice Over, which would beat the Kindle’s own, now-neutered text-to-speech potential. He also looks at other possible apps that might come from innovation. Read his post to see his thoughts.

And, my good friend Marcus Engel has also stepped into the reality of technology and finally claimed some geekiness wherein he proposes the idea of an
App to run NLS books on the iPhone.

Now, that idea Marc is proposing isn’t just an idle thought. He’s already stepped up to the plate and initiated communications that might get something going here. Read his post to see what I mean. Also, make sure to write an email of your own, encouraging the development of this possible app

accessibility@apple.com

Good work, guys!

Apple gives iPhone accessibility for the blind and does it the right way

In case you missed the groundbreaking news this week, the Apple Corporation has pounded the table and slammed its fist down, announcing heretofore unimagined accessibility for blind people to the iPhone and its popular touchscreen display. I’ve ragged on Apple enough in previous postings about not including accessibility for the blind amongst the many features that it offered on this chic and trendy device, so I feel obligated to give my props to the home of the Mighty Mac for doing it right.

Not only does Apple include accessibility to the iPhone with the upgrade to the 3.0 operating system, but they do it for free. It is built-into the software. That means that there is no additional “accessibility charge,” a price blind people have been subjected to in the past to gain access to information that sighted folks get for the original price of a product. This fee has come in the form of screen readers and service maintenance agreements that hit wallets that are very often already strained. So, a tip of the hat to Apple for not only providing accessibility, but just making it part of doing business.

I have heard that somebody questioned whether the Nokia N82, which is the phone I and several of my friends are using, has become obsolete with the advent of an accessible iPhone. I don't buy that. I think the N82 is a greatly accessible phone, in my own experience the most accessible phone I’ve ever had, and its already bought and paid for. There are aspects of it that nothing on the market can touch, at least not yet, so it is not obsolete. However, it is expensive in itself, just under $300 at best pricing, and also requires an expensive, third party screen reader for nearly $300 to be accessible. With a screen reader, at best prices, one will spend close to $600 and up to $900 from vendors to get an N82 with a screen reader on it.

Now, along comes Apple offering an iPhone for $199 with a built in screen reader. What Apple has done here is put pressure on the market to, not only ante up, but to matche their raise.

As they say, only time will tell. Let’s see what happens. It is indeed an interesting time to be a blind person and experience the wonders of advancing technology.

With all that said, below I offer a roundup of some of the writings on the web about the iPhone’s accessibility.

Here’s the official Apple iPhone Accessibility page where they spell out the use of Voice Over:

http://www.apple.com/accessibility/iphone/vision.html

Also, here’s the Apple guide on how to use different features on your iPhone.

http://www.apple.com/iphone/how-to/#basics.introduction

Here’s the Serotek blog where Mike Calvo shares his thoughts on Apple doing it right. Also, make sure to read the first comment on that post

http://blog.serotek.com/2009/06/why-is-it-that-apple-always-seems-to.html

Here’s the Ranger Station’s Post announcing the news. Ranger 1138 is a knowledgeable and experienced “dude in the assistive technology industry” whose insight I truly appreciate and trust.

http://therangerstation.blogspot.com/2009/06/voiceover-comes-to-iphones.html

Here is the Fred’s Head article from the American Printing House for the Blind. It is drawing its information from Apple, but seems to add some personal thoughts as well. The writer of this blog is a savvy writer named Mike McCarty and I personally dig his thoughts on technology and seemingly endless resources of information related to blindness and low vision.

http://www.fredshead.info/2009/06/true-accessibility-for-blind-and.html

And, finally, here’s Darrell Shandrow’s Blind Access Journal post, where he’s collected a few people’s reactions—some in awe and others basically taking a "wait and see" stance, as it sounds like his first couple of commenters are as well.

http://blog.blindaccessjournal.com/2009/06/apple-announces-iphone-accessibility.html

Like I said, only time will tell what evolves from Apple’s investment in accessibility.

Update 06/11/09

Here’s one more post from Mark Taylor’s Candleshore blog. It is not the original work of the blogger, but contains commentary from one person on an email list. However, these are the thoughtful reflections of a person, whom Mark leaves unidentified, but pledges is “one of the most respected names in the field of assistive technology for the visually impaired.” The comments are a good starting point for a discussion of what the pros and cons are of the iPhone versus other tactile smart phones.

http://mark.candleshoreblog.com/2009/06/11/the-accessible-iphone-3g-s-for-the-blind-and-low-vision-a-reality-check

The iPhone now has some accessibility...sort of

Well, the iPhone is coming along in providing accessibility to customers with disabilities.

Maybe that should actually read that AT&T, the exclusive provider of voice and data plans for the popular Apple product, has finally made a jump to address some specific
accessibility concerns on the iPhone.

While the news article linked above is an umbrella announcement about accessibility, what it offers is more specifically AT&T providing a plan for internet and messaging for iPhone customers who are "deaf, hard of hearing, have a speech disability and/or hearing loss."

This really is great news for this group of customers and I applaud AT&T for doing the right thing. After all, why should customers have to pay for a voice plan that is of limited use or value to them?

The text Accessibility Plan for iPhone
is a $40 a month flat-rate feature and will allow customers who have a qualifying disability to have unlimited access to web browsing, email, and text messaging.

But didn’t AT&T promise a plan like this some time ago, like, um, back in December? I suppose almost six months late is better than never.

It appears that AT&T used that announcement to demonstrate their sincerity in making the iPhone accessible to even more customers with disabilities. That announcement also included information about the use of a mobile magnifier to help people with limited vision see their screens. This would be good news, if true, and another great step forward in providing accessibility.

But, I have to ask what magnifier program that might be? Is this the same Mobile Magnifier by Code Factory that AT&T has been selling for use on phones running the Windows Mobile or Symbian operating systems? Is that same application now Apple compatible?

Finally, the article also said that an option will also be for the Mobile Speak screen reader (also manufactured by Code Factory) to announce the menu options. This one has me scratching my head. Unless there is some voice command aspect, how will a person who can not touch the correct spot on the touch screen make the Mobile Speak software work? Unless there has been some change in the physical build of the iPhone, there are no buttons on it and the sole input is via the touch screen, which, without modification, would make navigation by the blind completely impossible.

And, I have to ask again, can the Mobile Speak program now run on the Apple operating system?

Maybe I just missed the press release announcing Code Factory products now working across the competing Windows and Apple operating systems.
Or maybe not.
Check out the official Code Factory list of supported products.

Good work on getting some accessibility options rolling, AT&T, but I think maybe there’s a hole in that umbrella.

More information about Abilene Christian University and possible accessibility of iPhone/iPod Touch

This is an update to the post I originally wrote last week about
Abilene Christian University
(ACU) giving iPhone and iPod Touch players to incoming freshmen. Due to the new information I have to share, I’m writing this as a separate post.

Just to let you know, I still have not received a reply to the email I sent to Lynne Bruton, ACU’s media contact person, in which I inquired how the university planned to address the accessibility concerns for any freshman students who are unable to use the Apple products due to a physical disability.

Perhaps the reason I have not heard from her is that Ms. Bruton Does not consider a blog traditional media. One would believe that a university that is so quick to embrace technology such as the Apple devices would similarly acknowledge a blog as new media as well. Even if the university does not want to acknowledge this blog, one would at least expect that they would want to address a concern as legitimate as a question about the accessibility of the university’s implementation of a required technology .

After all, when the school has
developed nearly two dozen applications
for use on the iPhone and iPod Touch that will need to be used by both students and faculty alike, the device becomes an integral and mandatory part of participating in the university’s programs. It would seem obvious that accessibility for everybody would be an important concern. However, my query about the university’s plans to address these needs continues to go unanswered.

All is not lost, though. There was a big announcement on the Apple technology front which may be of interest to the administrators at ACU. Apple chief Steve Jobs held a press conference yesterday to announce the release of the beta of the
Apple Software Development Kit,
or SDK, which will allow third-party (a.k.a. non-Apple) software developers to create software applications that will run on the iPhone and iPod Touch. This means that somebody with a concern about accessibility might already be creating the applications that will allow access to the Apple devices for those who are physically unable to use the touchscreen.

The full version of the SDK won’t be released until June. This means that users won’t be able to access any of the programs developers have created until then. Let’s see…June is just two months before August, when fall classes traditionally begin. That timeline might work for ACU to get some accessibility modules in place for the Apple products. Then again, it also might not.

To further spur innovation in this area, Kleiner Perkins, a well-established venture capital firm in the Silicon Valley, has set up a
$100 million fund
to invest in new companies who are seeking to develop iPhone applications.

Are you listening, ACU?

Note: I sincerely promise that I am not on a quest to bash Abilene Christian University. I had sought input from the university to offer their plan on addressing accessibility concerns with the Apple products. I am just asking for a reply. Anybody in authority at ACU may feel free to
contact me.

Abilene Christian University gives away iPhones, but seems to have forgotten accessibility

If you haven’t heard, Abilene Christian University is
giving iPhones and Ipod Touch players to incoming freshmen.

I personally think its great when universities embrace technological advances and strive to understand the digital convergence taking place in the lives of their students.

However, maybe these people are acting a bit hasty. Do the great minds that comprise the ACU administration not realize that the
whizbang technology of the Apple touchscreen lacks accessibility?

What about incoming freshmen who are unable to access the information on their Apple device due to a motor impairment or blindness, precluding them from effectively using the touchscreen?

I wondered that myself and, in the interest of giving a fair presentation about this matter, contacted Lynne Bruton, the university’s
media contact person.
In my email, I informed her that accessible cell phones exist which can employ voice commands or screen readers that provide inclusion for all. At this time, I’ve not received a reply from Ms. Bruton; however, I will update this post when I do.


To the administration of ACU, I offer a phrase I coined a few years back: “If you’re not including somebody, then you’re excluding them.” These administrators are now aware that their decision, while grand and headline-garnering for offering up these cool Apple products, fall a bit short of offering a usable option for everybody.


For the record, I am not an Apple hater. What I am, though, is an advocate for accessibility and inclusion.

Innovations of iPhone should lead to greater overall web accessibility

In June of last year, I wrote a post here about the
inaccessibility of Apple’s iPhone.

My biggest gripe still today about the product is that being that the iPhone uses a touchscreen, the trendy and coveted geek toy is inaccessible to anybody who has a disability and is unable to touch the screen. That includes people who are blind or have a motor impairment that limits the manual dexterity required to accomplish that task.

This leads me into an article I just came across by web development author Christopher Schmitt, wherein he states the case that
iPhone specific web development is misguided.

In this well proposed presentation, Schmitt states that there are implications for web surfing that the iPhone has forever change, and, as such, its competitors will certainly follow suit just to stay competitive. The primary point is the fact that
Web sites no longer need to design their sites specifically for a mobile device.

Schmitt argues that developers need not design web content which will only be maximized on the iPhone, but optimized for all. The crux of his presentation is centered around accessibility, not just as being the right thing to do as a good corporate citizen, but as a sound business model. Simple economics dictate that making a web site which is accessible to all makes it open to the widest audience possible. Makes sense, doesn’t it?

Schmitt writes:
“Apple recently sold its first million iPhones. Yet, there are an estimated 37 million Americans with sensory and physical disability between the ages of 16 to 64.”

“If only ten percent of these 37 million people with disabilities surf the Web on an assistive technology, their numbers are 300% greater than every iPhone sold.”

However, I think the most sensible and emphatic plea for making accessibility a priority for web developers can be discerned from Schmitt’s conclusion:
“If your Web site is geared to run on assistive technologies like screen readers, hand wands , eye tracking, voice recognition, or braille displays, the odds are that you’ve opened your site up to more of an audience than the iPhone crowd.”

Again, I sincerely believe that makes perfect sense, both business-wise and doing the right thing-wise.

In light of the argument Schmitt makes, perhaps I need to not be too hard on the iPhone. While the iPhone may still be inaccessible, there are prospects that this may one day evolve with insightful use of third party applications. And, the inaccessibility of the iPhone itself may be offset by the opening of doors for greater web accessibility as a whole due to the innovation that the device has brought to the mobile phone market.

iPhone may be cool, but lacks accessibility

Today is June 29, the day of the highly-touted release of the Apple iPhone.

A lot of the hype is about the
iPhone’s touch screen,
which is being promoted as the beginning wave of coming technology.

As for that wave of coming technologies, I certainly hope not. While the iPhone may look sleek, cool, and all of those other promotional buzz words, it lacks basic accessibility for those who are unable to see the touch pad.

Maybe the new
Hitachi brain interface
is the key to giving access to the blind. While I suggest this a bit feceitiously, this interface is actually a pretty cool innovation which has great potential for applications in assistive technology.

A recent request in the Houston Chronicle wanted readers to write one of the newspaper’s business reporters and tell whether you would be standing in line to get one of these new Apple play-pretty’s today.

Here is what I wrote:

I was reading Dwight’s Techblog and saw that you were inquiring whether people were going to stand in line to get an iPhone.

I will not be and will tell you why.

I am totally blind and the iPhone’s touch screen, while packing all the reputed Apple coolness, is just a blank technological slate to somebody who can’t see it.

I use a computer at home with a screen reading program and it reads text great in many forms such as web pages, emails, word documents, and many other applications. I do things on my computer by the keyboard and without using the mouse or monitor that many sighted folks have no idea how to do, even when they're looking at the monitor with mouse in hand.

The reason I explain about the computer and screen reader is that I also have a screen reader on my Nokia 6620 cell phone that reads the screen to me, including the various folders and their contents, the display screen of the number I am dialing, and also reads aloud the caller ID. This software even reads text messages. While I don't text, I do have blind friends who text using their 6620 and later model Nokia phones and this software. While my 6620 is over two years old, it is still functioning well and giving me what I need.

In essence, the iPhone would give me less functionality than the old analog cell phones I used to use before the technology advanced to where I could use a screen reader. On those old phones, I could at least feel the buttons, figure out the number I wanted to dial, and hit send. From what I’m reading, with the iPhone, I couldn’t even feel the number buttons to dial somebody, rendering it totally useless to me.

So, as I’ve explained, the IPhone has nothing that gives me the access I have on my Nokia and would be about as useful as a stone for me. One day, there may be a screen reader that works for the iPhone. Really, though, why would I want the iPhone? For coolness? I’m 45 years old and my idea of being cool is spending time with my wife and 5-year old son. Give me the practical functionality of my Nokia and I’m happy.

I know this might have been more than you were asking for, but cell phone users come in many forms. Blind folks use them too, but we need access to the information we are using. I figured I would share a side of the cell phone consumer picture most people don’t even think about.

(I did receive a prompt reply from the reporter, in which he acknowledged my thoughts and said he had never even thought about people who couldn’t see the touch pad.)